How Brickway Brewery & Distillery Turned Paperwork Chaos into Seamless Event Success with Perfect Venue

Mike Murakami
,
Marketing/Social Media Director & Assistant Taproom Manager
"Before Perfect Venue, we were juggling paper forms, email threads, and spreadsheets β€” it was stressful and easy for details to get lost. Now, everything is centralized, our team saves hours each week, and clients book more easily than ever. The difference in efficiency, organization, and revenue has been night and day."
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Previous challenges

Before Perfect Venue, we didn’t have an official event management system in place. Everything was handled individually by team members using paper forms, email threads, and spreadsheets. This made it difficult to track event details, led to miscommunication, and created a lot of unnecessary stress trying to keep everything organized. Collaboration was especially challenging because information wasn’t centralized, so it was easy for things to get lost or overlooked. We switched to Perfect Venue because it offered a single, streamlined platform that solved all of those issues. Now, our entire team can work from the same system, stay organized, and manage bookings with ease, which has made a huge difference in both efficiency and client experience.

Impact of Perfect Venue

Perfect Venue has had a clear and measurable impact on our events business. Since switching from paper forms and spreadsheets to the platform, we’ve seen a noticeable increase in the number of events we’re able to book and manage. The streamlined workflow saves our team several hours each week by eliminating duplicate tasks and reducing the time spent on emails and paperwork. On top of that, the easier process for clients has translated directly into more confirmed bookings, which has grown our overall event revenue. While I don’t have exact percentages to share, the improvements in efficiency, organization, and client experience have been night and day compared to before.

Setup and Support Experience

The setup and migration process with Perfect Venue was incredibly smooth. Since we weren’t moving over from another software but rather from paper forms, emails, and spreadsheets, I expected the transition to be complicated. Instead, the onboarding was straightforward and easy to follow, and within a short time our entire team was up and running. Having everything centralized in one platform was a huge relief compared to our old process, and the intuitive design made it simple for everyone to adapt quickly. What felt like a big operational shift ended up being one of the easiest changes we’ve made β€” and by far the most impactful.

About the venue

Brickway Brewery & Distillery is a craft brewery and distillery located in Omaha, Nebraska. We host a wide variety of private events, including weddings, corporate gatherings, birthday parties, and community celebrations in our Borgata Lounge event space, tucked behind our main tasting room (somewhat of a speakeasy experience). Our venue offers a unique mix of handcrafted beers and spirits, and we provide customizable catering options that feature locally inspired cuisine. With multiple event spaces and a welcoming atmosphere, we aim to create memorable experiences for every guest.

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