We previously managed events using Tripleseat. Tripleseat felt overly complicated, bloated, outdated, and clunky. Our guests had a frustrating experience, not the experience we wanted them to have that reflects Stella’s brand. The lack of customer support. The tool didn’t drive new business which pushed us to find a more streamlined, purpose-built solution. And switching to Perfect Venue was a no-brainer for us.
Since switching to Perfect Venue, the experience has been smooth, enjoyable, and easy to manage. The platform is sleek, visually appealing, making day-to-day use more efficient. The ability to send beautifully designed BEOs has been a hit with the team, and sales have improved compared to the previous platform, which wasn’t driving results. Perfect Venue’s modern look, up-to-date features, and support with photos and descriptions have elevated the overall presentation. Onboarding and migration were seamless, making the transition quick and painless. Perfect Venue has completely transformed how we manage events. We’re now booking more events, growing revenue, and saving double digit hours a week that we used to spend chasing down emails, organizing calendars, and trying to make Tripleseat work for us. The platform is intuitive, centralized, and built specifically for our busy operation — it keeps our team organized, improves the guest experience, and helps us close more business, faster.
The setup and migration process with Perfect Venue was incredibly easy and smooth. Having a dedicated rep made all the difference — they guided us every step of the way, kept in touch regularly, and ensured we were set up for success from day one. The onboarding and customer success team were hands-on, responsive, and genuinely invested in helping us get the most out of the platform — quick to respond, knowledgeable, and always ready to help without the runaround. Everything we could’ve asked for.
Nestled in the heart of downtown Burlingame, Stella has been a cherished dining destination since 2005. The vision of Matteo and Alisa Ferrari, Stella was founded to bring the rich, soulful flavors of the Alpine region to life—featuring braised meats, risottos, pastas, and ragùs, inspired by the cherished recipes passed down from Matteo’s beloved Nonna in Valduggia, Northern Italy. The elegant downtown space boasts a 20-seat horseshoe-shaped bar, an intimate second-floor wine bridge, and six private dining areas, including a heated, covered outdoor patio. Stella continues to offer an unparalleled dining experience where tradition meets culinary excellence.
Or contact us at 415-906-4190 or hello@perfectvenue.com with any questions you may have.
